Question 1

What is myCPD?

Accepted Answer

myCPD is a free online tool for healthcare professionals to track their Continuing Professional Development hours and CEUs. It's built specifically for Ontario Registered Behaviour Analysts (RBAs) regulated by CPBAO, and Board Certified Behavior Analysts (BCBAs) certified by BACB. Track your requirements, monitor your progress, and export audit-ready reports — all in one place.

Question 2

Who is myCPD for?

Accepted Answer

myCPD is designed for Ontario RBAs (regulated by CPBAO), BCBAs (certified by BACB), and dual-certified professionals who hold both. We're also expanding to support SLPs, OTs, and Psychologists in future releases.

Question 3

Is myCPD affiliated with CPBAO or BACB?

Accepted Answer

No. myCPD is an independent product built by Soni Tek Solutions Inc. It is not affiliated with, endorsed by, or operated by CPBAO, BACB, or any other regulatory body. It is a personal record-keeping tool to help you organize your CPD activities and CEUs.

Question 4

How do I create an account?

Accepted Answer

Visit mycpd.ca and click "Get Started — Free." Enter your name, email, password, and select your credential type. If you hold dual certification (RBA + BCBA), toggle on "I also hold BCBA/RBA certification" during signup. After confirming your email, you'll set up your profile and create your first cycle.

Question 5

What is the CPBAO CPD requirement?

Accepted Answer

CPBAO requires registered behaviour analysts to complete a minimum of 50 CPD hours per 2-year cycle. Your hours must include at least 15 hours from Section A (Professional Interaction), 15 hours from Section B (Continuing Education & Self-Directed Learning), 10 hours of Ethics content, 5 hours of EDI content, and 3 hours of Supervision content (if you provide supervision). Section C hours have no minimum. Content hours come from within your total — they are not additional.

Question 6

How do I choose my CPBAO cycle?

Accepted Answer

When you create your first cycle, myCPD defaults to the current even-number cycle (July 1, 2024 — June 30, 2026). If you're on an odd-number cycle, simply change the dates to July 1, 2025 — June 30, 2027. You can create any custom date range that matches your CPBAO registration.

Question 7

Does myCPD support both even and odd CPBAO cycles?

Accepted Answer

Yes. CPBAO assigns registrants to even-number cycles (e.g., 2024-2026) or odd-number cycles (e.g., 2025-2027) based on their registration number. myCPD supports both — just select the correct start and end dates when creating your cycle.

Question 8

What is the 10-hour activity maximum?

Accepted Answer

CPBAO allows a maximum of 10 hours per unique activity toward your requirements. If you log an activity with more than 10 hours (like a 12-hour supervision), myCPD shows a warning and calculates your "applicable hours" (capped at 10) in the credit summary. The raw hours are still saved in your records.

Question 9

What is the Self-Assessment Guide (SAG)?

Accepted Answer

The SAG is a CPBAO requirement where you evaluate your professional knowledge, review applicable legislation and ethical codes, reflect on your practice, and create a Professional Development Plan. myCPD lets you complete the SAG digitally with auto-save, then export it as a standalone PDF for your records. The SAG is available to Pro users.

Question 10

Can I change my cycle dates or create a new cycle?

Accepted Answer

Yes. Go to Settings → Cycle Management where you can edit your existing cycle dates, create a new cycle, or switch between cycles. Pro users can manage multiple cycles and archive completed ones.

Question 11

What happens when I submit my CPBAO declaration?

Accepted Answer

myCPD doesn't submit to CPBAO directly — you submit through CPBAO's Member Portal. myCPD helps you prepare by tracking your hours, generating your reports, and completing your SAG. Once you've submitted to CPBAO, click "Mark as Submitted" in Settings to track your declaration status.

Question 12

Can I track BACB CEUs with myCPD?

Accepted Answer

Yes! myCPD supports BACB BCBA CEU tracking. Create a BACB cycle with your individual recertification date, log CEUs by content category (Ethics, Supervision, General) and activity type (Learning, Teaching, Scholarship), and track your progress toward the 32 CEU requirement. Export an audit-ready CEU report when it's time to recertify.

Question 13

What are the BACB CEU requirements?

Accepted Answer

BCBAs must complete 32 CEUs per 2-year recertification cycle, including at least 4 Ethics CEUs and 3 Supervision CEUs (if you supervise). Starting January 2027, the supervision minimum increases to 4 CEUs. CEUs must come from BACB Authorized Continuing Education (ACE) providers. Unlike CPBAO, a CEU can count as Ethics OR Supervision — not both.

Question 14

How are BACB cycles different from CPBAO cycles?

Accepted Answer

BACB uses individual rolling deadlines based on your original certification month — not a collective deadline like CPBAO's June 30. When creating a BACB cycle, you enter your specific recertification date and myCPD calculates your 2-year cycle automatically.

Question 15

What is an ACE provider?

Accepted Answer

ACE stands for Authorized Continuing Education. BACB approves specific organizations to provide CEUs. When logging BACB activities, you can record the ACE provider name and number for your records. BACB conducts random audits, so having this information documented is important.

Question 16

I hold both RBA and BCBA certification. How does myCPD help?

Accepted Answer

myCPD is the only tool that tracks both CPBAO and BACB requirements in one place. During signup, toggle "I also hold BCBA certification" to set up both credentials. You'll have separate cycles and dashboards for each — switch between them using the cycle selector on any page.

Question 17

Can the same activity count toward both CPBAO and BACB?

Accepted Answer

Yes! When logging an activity in either cycle, toggle "Also count toward another cycle?" at the bottom of the form. myCPD will create a linked copy in your other cycle. You'll need to fill in the additional fields required by the other system (e.g., BACB content category when mirroring from CPBAO, or CPBAO section and reflection when mirroring from BACB).

Question 18

Are mirrored activities linked?

Accepted Answer

Mirrored activities are independent after creation. Editing or deleting one does not affect the other. A small link icon (🔗) appears next to mirrored activities in both cycles so you can identify them.

Question 19

Do all CPBAO activities count for BACB?

Accepted Answer

Not automatically. BACB only accepts CEUs from ACE-approved providers. A CPBAO activity without ACE provider approval would not count toward your BACB requirements. When mirroring, consider whether the activity meets both systems' criteria.

Question 20

What export formats are available?

Accepted Answer

Pro users can export two formats: PDF (formatted reports matching CPBAO or BACB standards) and Excel (audit-ready spreadsheets with activity log, credit summary, and declaration/recertification checklist). CPBAO exports include a separate SAG PDF. All exports are tailored to the selected cycle's regulatory body.

Question 21

Can I upload evidence documents?

Accepted Answer

Yes, Pro users can upload supporting evidence (PDF, JPEG, PNG, DOCX, up to 10MB per file) and link them to specific activities and cycles. Documents are stored securely in Canada and accessible via signed URLs.

Question 22

Can I export my data?

Accepted Answer

Pro users can export their complete CPD/CEU log as a PDF or Excel file at any time. Free users can view all their data on the dashboard and activity log. We never lock you out of viewing your data — export is the only Pro-gated feature.

Question 23

What's the difference between Free and Pro?

Accepted Answer

The Free plan lets you log unlimited activities and track your progress for both CPBAO and BACB. Pro adds PDF and Excel exports, the digital Self-Assessment Guide (SAG), evidence document uploads, multiple cycle management, email deadline reminders, and removes the "Powered by myCPD" footer — all for $9 CAD/month or $99 CAD/year.

Question 24

Do I need a credit card to sign up?

Accepted Answer

No. The Free plan requires no credit card. You only need payment details if you choose to upgrade to Pro.

Question 25

What happens to my data if I cancel Pro?

Accepted Answer

Your data is never deleted. If you downgrade from Pro to Free, you keep all your logged activities and dashboard access. You lose access to PDF/Excel export, SAG, document uploads, and multiple cycles until you re-subscribe.

Question 26

Can I get a refund?

Accepted Answer

We offer a full refund within 14 days of your initial Pro subscription purchase. After 14 days, no refunds are provided for the current billing period, but you may cancel anytime to prevent future charges. Contact support@soniteksolutions.ca.

Question 27

Do you offer promo codes or discounts?

Accepted Answer

Yes, we occasionally offer promo codes through our partners and community. Enter your code at checkout when upgrading to Pro. If you've received a promo code, it will be applied automatically during the Stripe checkout process.

Question 28

Is my data secure?

Accepted Answer

Yes. Your data is stored in Canada (AWS ca-central-1 region) using Supabase. All data is encrypted in transit (TLS) and at rest. Row-level security ensures you can only access your own data. We do not sell your data to anyone.

Question 29

Is myCPD PHIPA compliant?

Accepted Answer

myCPD tracks your professional development activities — not patient health information. CPD records are professional records about you, not about your clients. myCPD is therefore not subject to PHIPA requirements. However, we still apply strong security practices to protect your professional information.

Question 30

Can I delete my account?

Accepted Answer

Yes. Go to Settings → scroll to the bottom → "Delete Account." This permanently removes all your data within 30 days. We recommend exporting your data first. Remember that CPBAO requires you to retain CPD records for at least 5 years.

Question 31

Can I turn off email notifications?

Accepted Answer

Yes. Go to Settings → Notifications → toggle off "Email deadline reminders." This stops the 30-day and 7-day deadline reminder emails. Transactional emails (password resets, subscription confirmations) cannot be turned off.

Question 32

Does myCPD work on mobile?

Accepted Answer

Yes. myCPD is fully responsive and works on phones, tablets, and desktops. On mobile, you'll see a bottom navigation bar for easy access to all features. Log activities from your phone between sessions or on the go.

Question 33

I'm an SLP/OT/Psychologist — can I use myCPD?

Accepted Answer

We're building support for CASLPO, COTO, and CPO requirements in future releases. You can sign up now and select your credential type — we'll notify you when your college's specific tracking format is ready.

Question 34

Who built myCPD?

Accepted Answer

myCPD is built by Soni Tek Solutions Inc., a Canadian software company also behind SoniConnect, a clinic management platform for ABA, SLP, and OT practices in Ontario.

Question 35

I need help or have a suggestion. How do I reach you?

Accepted Answer

Email us at support@soniteksolutions.ca for support, or rsoni@soniteksolutions.ca for business inquiries. We aim to respond within 24 hours on business days.

Question 36

I forgot my password. What do I do?

Accepted Answer

On the login page, click "Forgot password?" and enter your email. You'll receive a reset link within a few minutes. Check your spam folder if you don't see it.